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Payment Policies

We take all major credit cards, checks, and wire transfers, online or offline!

PAYMENT TERMS: Siegel's requires payment for all goods and services at the time the order is accepted, unless the purchase is a Lay-away sale. All major credit cards are accepted: Visa, MasterCard, Discover, American Express, and Diners Club. Checks, online ACH check transfers, cashier's checks, money orders, and traveler's checks are accepted in American Dollars only, with certain banking restrictions. If you use a credit card, it is required that you provide your complete and exact credit card billing address along with the exact telephone number associated with the credit card being used. The Card Validation Code is also required. Inaccurate or incomplete information will delay the shipment of your merchandise. Please note that with a payment by personal check or online ACH transfer ( eCheck), Siegel's must wait a minimum of 12 business days not counting weekends or holidays before beginning to process the order. A $25.00 Returned Item Charge will be payable by the customer to Siegel's for any returned check or ACH transfer. Siegel's also offers a Bank Wire Transfer service for our customer's convenience, for expedient cash transactions over $110.00. Very large transactions may require a bank wire or bank draf.

Siegel's does not extend any form of customer credit, installment payment terms, or in-house credit under any circumstances. Any offers to purchase including purchase orders, and/or any type of procurement document must be accompanied by an acceptable form of payment before the order leaves our facilities.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We may require additional verifications or information before accepting any order. If additional information is necessary, we will contact you via email at the email address you provided with your order, or by telephone at the telephone number(s) provided with your order. Siegel's Clothing Superstores and Zootsuitstore.com reserve the right to accept or decline your order for any reason at any time. Siegel's Clothing Superstores and Zootsuitstore.com reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

INTERNATIONAL ORDERS: All orders placed must be placed in U.S Dollars only and must obtain verification pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order. If additional information is necessary, we will contact you via email at the email address you provided with your order, or by telephone at the telephone number(s) provided with your order.

Many International Credit Card Issuers will not provide sufficient approval for us to ship some orders, in which case an e-Check (Electronic Check), International Money Order, Travelers Checques, or a Bank Wire Transfer will be necessary to complete the order.

Shipping and delivery time frames that may be quoted will not begin until appropriate approval and verification of your order has been obtained.

WIRE TRANSFER INSTRUCTIONS: By wire transfer, for purchases of $110.00 or more, via the Federal Reserve Bank to:

    Summit Bank
    2969 Broadway
    Oakland, California 94611
    Tel: (510) 839-8800

    E-mail: bankwiretransfer@zootsuitstore.com for the complete Bank Wire Transfer Instructions and details.

TAXES: For orders shipped to California addresses or for orders personally picked up in any of our retail stores, by law we are required to charge 9.5% California State Sales Tax on all clothing and accessories. Shipping fees are not taxable. You will not be charged California State Sales Tax for orders sent outside California.

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SHIPPING: Shipping and handling charges are added to all clothing and accessory shipments. Siegelís ships world wide using, United Parcel Service, United States Postal Service, Airborne Express, and Federal Express. Overnight delivery is available. Please note that Siegel's can only ship to exact street addresses, and cannot ship to Post Office boxes.

INTERNATIONAL SHIPPING INFORMATION: For all orders placed for shipping outside the Continental USA, since all International shipping charges are calculated based on the actual and complete International street delivery address, not just the City and/or Country, an additional International shipping charge will be calculated and charged to YOU, the purchaser, receiver of the order, which is YOU our Customer, by Siegel's/Zootsuitstore.com. The exact International shipping charge cannot be calculated until after your order has been placed, and will be charged to YOU, the purchaser, receiver of the order, which is YOU our Customer, before the package(s) leave our USA facilities, as we are required by the International shipping/delivery companies to pre-pay the shipping charges and add them to your invoice. We are not allowed and do not pay any International duties, import taxes, impound charges, or other fees charged by your country. Again, any International duty, import taxes, or any other fees which may charged to YOU directly by your Country are solely your responsibility as the purchaser and receiver of the package(s), and are not pre-paid by Siegel's/Zootsuitstore.com. Many times these charges, fees and/or duties are pre-paid for you by the shipping/delivery company in your country delivering the package(s) to you, and again are the sole responsibility of YOU, the purchaser, receiver of the order, which is YOU our Customer.

ALL SHIPPING and HANDLING CHARGES MUST BE PAID IN FULL BEFORE ANY ORDER WILL BE SHIPPED.



Shipping and Handling Charges
Continental USA

Shipping and Handling Charges
Continental USA

Dollar Amount Ground 3RD Day Delivery 2ND Day Delivery Overnight
$00.00 to $39.00 $9.00 $18.00 $22.00 $39.00
$40.00 to $100.00 $14.00 $24.00 $30.00 $44.00
$101.00 to $320.00 $22.00 $38.00 $44.00 $64.00
$321.00 to $550.00 $30.00 $43.00 $56.00 $98.00
$551.00 and Up 7% of Total 7% of Total X 1.5 7% of Total X 2 7% of Total X 3.5
Note: An Additional Charge will be added for International Orders.
Saturday delivery is available for an additional amount.

* Remember, the first day of shipping is considered the
first day after the package leaves our facilities. For
example, the first day of a shipment picked up from
our warehouse on a Friday will be Monday. Saturdays,
Sundays, and Holidays are not considered in
calculating shipping times.

THERE ARE NO REFUNDS ON SHIPPING CHARGES.



 
  
     

Current Time Is : 5:25:36 AM Pacific Time on 10/2/2014.
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email: service@zootsuitstore.com
Toll Free: (800) 408-8933

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